Sunday, August 22, 2010

EPIC Move! STUPID U*Haul

Me and my roommate moved all my stuff out Friday and rearranged on Saturday. I felt like I got hit by a train yesterday. Today it only feels like a large truck. I guess I will make this a U*Haul is stupid post...

So I log online Monday and rent a truck though Uhaul.com (don't bother going there, thats why I didn't hyperlink lol) and I get a 24' truck to be driving from the closest Uhaul to me to the closest one to drop off and a furniture dolly. I get a call on Thursday to confirm registration. They guy tells me the address for the pick up and I ask "Is that the same address I asked for online?" and he stated "I have no idea." "I guess I can check that myself." It's not the same address. The next day I am packing up and need more boxes. So I head over to the local UHaul. I ask the guy there. So, I have a pick up at X place and I was wondering if I can pick it up here instead. He tells me "Oh you are going to have to call them, but there is no way they would do that. We compete."

You have got to be kidding me... what was going though my head: "Call them the ____ up right now and cancel my pick up and then set me up one. If you compete WHY are you not taking my busness...

Whatever ____ it.

I was running late to pick up the truck so I gave the UHaul a call twice to make sure they were still holding the truck for me. 15 Minutes after I let them know the second time that I am still going to be coming for the truck, Uhaul calls and asks me, guess what... "Are you still going to pick up the truck." "Uh yes... I just talked to them." So they must not even talk to each other when someone calls in to say they are still coming.

So I go pick up the truck from the bad address and the guy goes "I don't have your dolly for rent." Would have been ____ing nice to tell me BEFORE I came here. Also adding "You can BUY one for more money" I go ahead and buy it as I am ____ed without it. WTF!!!! If you have one for sale then you better ____ing have one for rent! Also to note the guy goes "Do you know where you dropping it off?" "Plainville UHaul" "Well I hope you know where that is because its not coming up in our system." Sigh... fine, I will look that up myself also. After I am done with the truck I attempt to drop it off at the UHaul and the place is HORRIBLY MARKED! The only sign I can see for Uhaul is 30 feet back from the road with trees blocking view from both sides, making the time you can see the sign around 1 second from the road. Back and forth 3 times before I park in the place NEXT to it and walk around to find it.

Next stop, UHaul.com again to complain.

You got that right...













So I complain to uhaul and I get a resonce back from to my email. "Please fill out this form to help you" Wtf... I just emailed you all the same information. FILL YOU THE ____ING FORM YOURSELF! Whatever! I complained about that also.

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